After Commissioner Kenneth Hayne released the banking royal commission鈥檚 interim report in September, many of the headlines and takeaway quotes focused on its claim that banks 鈥減ut profits before people鈥.
聽鈥淲hy did it happen?鈥 the asked. 鈥淭oo often the answer seems to be greed 鈥 the pursuit of short term profit at the expense of basic standards of honesty. How else is charging continuing advice fees to the dead to be explained?...