The federal government announced changes to Centrelink鈥檚 controversial automated debt recovery system on February 14.
The changes include no longer demanding immediate payment from people who dispute a debt; allowing people to use bank statements, instead of hard-to-obtain payslips, to prove their income; making it easier to contact Centrelink; and allowing people to by-pass the MyGov portal to review their debt.
But unions, community groups, Labor, the Greens and GetUp! have all warned the changes do not address fundamental flaws with the system.